Privacy Policy

Who we are

Los Cabos Proposal provides romantic proposal experiences, beach setups, private event coordination, photography, video, decoration and related services in Los Cabos, Mexico.

Our website address is https://loscabosproposal.com.

Information we collect

When you contact us through our website, WhatsApp, email, forms, gallery access pages or social media, we may collect information that helps us respond to your inquiry and organize your experience.

• Name and last name.
• Email address and phone number.
• City, country or general location.
• Approximate budget, preferred date, hotel, venue or proposal idea.
• Messages, notes, preferences and special requests you choose to share with us.
• Technical data such as IP address, browser information, device type and pages visited, when collected by website security, analytics or anti-spam tools.

We only ask for information that is useful for communication, planning, service delivery, security, analytics or improving the experience we provide.

How we use your information

We may use the information you provide to answer questions, prepare quotes, coordinate availability, confirm details, follow up on your event, deliver galleries or media, improve our services and maintain website security.

We may also use contact information to send important updates about your request, booking, event logistics, gallery access or service-related communication. We do not sell your personal information.

Photos, videos and private galleries

Proposal photos, videos and private galleries are handled with care and are intended to preserve meaningful memories for our clients. When we deliver a private gallery, access may be protected, limited or shared only through a private link depending on the service and settings used.

Some images shown on the website may be illustrative examples of setups, locations, decor, atmosphere or previous experiences. They are intended to help visitors understand the style and type of service we provide, but each event may vary depending on availability, location, logistics, permissions and external conditions.

If you are a client and would like a photo or video removed from public use, please contact us and we will review your request promptly.

Cookies and analytics

Our website may use cookies or similar technologies to improve browsing, remember certain preferences, measure website visits, understand page performance, prevent spam and support security tools.

Analytics data may include general information such as pages visited, approximate location, browser type, device type, referral sources and interactions with the website. This information helps us improve content, user experience and marketing performance.

Third-party services

We may use third-party tools or platforms to operate the website, manage forms, communicate with clients, process inquiries, display reviews, measure analytics, protect against spam or provide gallery and media functionality.

These services may process limited data according to their own privacy policies. Examples may include website hosting providers, analytics tools, anti-spam services, review platforms, social media platforms, email providers, messaging services and embedded content from other websites.

How long we retain your data

We retain information only as long as needed for communication, service delivery, business records, security, legal obligations, client follow-up or portfolio management.

Private gallery data, form submissions, messages and media may be retained for a reasonable period unless a client requests deletion, subject to technical, administrative, legal or legitimate business needs.

Your rights over your information

You may contact us to request access, correction or deletion of personal information you have provided to us, when applicable. Some information may need to be retained for administrative, legal, security or record-keeping purposes.

If you believe any information, photo or gallery access should be updated, restricted or removed, please contact us directly.

External factors and service conditions

Because many of our experiences take place in outdoor areas, beaches, hotels, villas or public locations, certain elements may depend on factors outside our complete control.

• Weather, wind, tide, sunlight, rain or seasonal conditions.
• Public beach traffic, visitors, hotel rules, access restrictions or permits.
• Vendor availability, transportation, setup logistics and timing.
• Local regulations, location conditions or unexpected changes on the day of the event.

We make every reasonable effort to plan carefully, communicate clearly and adapt when needed, but visual results, privacy level and timing may vary depending on these external conditions.